IVORY REPUBLIC HAIR CARE — FAQS
1. What makes Ivory Republic Hair Care products different?
Our formulas are created with clean, high-performing ingredients like Hyaluronic Acid, Aloe Vera Juice, Olive Oil, and Grapeseed Oil. Every product is crafted to deeply hydrate, strengthen, and restore your hair’s natural beauty — because healthy hair starts with honest care.
2. Are your products safe for all hair types?
Yes! Ivory Republic Hair Care is made for every texture and curl pattern. Whether your hair is straight, wavy, curly, or coily, our lightweight yet nourishing blends work to support moisture, softness, and shine for all.
3. Are your products sulfate- and paraben-free?
Absolutely. Every Ivory Republic product is free from sulfates, parabens, mineral oils, and harsh chemicals — so you can cleanse and treat your hair without stripping or irritation.
4. Are your products cruelty-free and vegan?
Yes. We proudly stand behind cruelty-free and vegan-friendly formulas. No animal testing, ever — only plant-based, safe, and effective ingredients.
5. How should I store my products?
Keep your Ivory Republic products in a cool, dry place away from direct sunlight. Be sure lids are closed tightly after each use to preserve freshness and effectiveness.
6. What’s the shelf life of the products?
Our products last 12–18 months after opening. Always check the label for the open jar symbol to see the recommended usage period.
7. How long will shipping take?
Orders are processed within 2–3 business days. Standard U.S. shipping typically arrives within 3–7 business days. You’ll receive an email confirmation with tracking details once your order ships.
8. Do you offer international shipping?
Currently, we only ship within the United States, but we’re working on expanding internationally soon — stay tuned!
9. What if my order arrives damaged or incorrect?
If your order arrives damaged or incorrect, please email our Customer Care Team within 7 days of delivery at [support@ivoryrepublichaircare.com] with your order number and a photo. We’ll be happy to assist you quickly.
10. What is your return policy?
Due to the nature of our hair care products, all sales are final. However, if there is an issue with your order, contact us and we’ll do our best to make it right — your satisfaction matters to us.
11. How can I contact Ivory Republic Hair Care?
We’d love to hear from you!
📧 Email: nourish@ivoryrepublichaircare.com
🌐 Or use our Contact Us form on the website.
We’ll respond within 1–2 business days.